# TERMS AND CONDITIONS
**Last Updated:** 2026-01-21
# 1. ACCEPTANCE OF TERMS
By downloading, installing, accessing, or using the **Mero Nepal** mobile application (the “App”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the App.
# 2. DESCRIPTION OF SERVICE
**Mero Nepal** is a mobile application that provides:
– Hindu calendar (Bikram Sambat and Gregorian)
– Astrological calculations (Kundali, Rashifal/Horoscope)
– Panchanga information (Tithi, Nakshatra, Yoga, Karana)
– Auspicious timing calculations (Rahu Kaal, Bar Bela, Yamghanti, etc.)
– Festival and event information
– Location-based astronomical calculations
# 3. USER ACCOUNT
## 3.1 Account Creation
– You may be required to create an account to access certain features
– You are responsible for maintaining the confidentiality of your account credentials
– You must provide accurate and complete information when creating an account
## 3.2 Account Security
– You are responsible for all activities that occur under your account
– Notify us immediately of any unauthorized use of your account
– We are not liable for any loss or damage arising from unauthorized access
# 4. USE OF THE APP
## 4.1 Permitted Use
– You may use the App for personal, non-commercial purposes
– You must comply with all applicable laws and regulations
– You must not use the App for any illegal or unauthorized purpose
## 4.2 Prohibited Activities
You agree NOT to:
– Reverse engineer, decompile, or disassemble the App
– Remove or alter any copyright, trademark, or proprietary notices
– Use the App to transmit any malicious code or harmful content
– Interfere with or disrupt the App’s functionality
– Use automated systems to access the App without permission
– Share your account credentials with others
# 5. INTELLECTUAL PROPERTY
– All content, features, and functionality of the App are owned by **Mero Nepal**
– The App’s design, logos, and graphics are protected by copyright and trademark laws
– You may not copy, modify, distribute, or create derivative works based on the App without written permission
# 6. ACCURACY OF INFORMATION
– We strive to provide accurate astrological and calendar calculations
– However, astronomical calculations may vary slightly based on location and calculation methods
– The App is provided “as is” without warranties of any kind
– We do not guarantee the accuracy, completeness, or reliability of any information provided
# 7. SUBSCRIPTION AND PAYMENTS
## 7.1 In-App Purchases
– Certain features may require a paid subscription
– Subscriptions are managed through Apple App Store or Google Play Store
– Payment terms are governed by the respective app store policies
## 7.2 Cancellation and Refunds
– Subscriptions can be cancelled through your app store account settings
– Refund policies are subject to the terms of Apple App Store or Google Play Store
– We do not process refunds directly
# 8. LOCATION DATA
– The App collects location information to provide accurate calculations
– Location data is used solely for calculation purposes
– You can change your location settings at any time within the App
– See our Privacy Policy for details on how location data is handled
# 9. USER-GENERATED CONTENT
– You retain ownership of any content you create (e.g., Kundali data)
– By using the App, you grant us a license to store and process your content to provide our services
– You are responsible for ensuring your content does not violate any laws or third-party rights
# 10. DISCLAIMER OF WARRANTIES
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
– Warranties of merchantability
– Fitness for a particular purpose
– Non-infringement
– Accuracy or reliability of calculations or information
# 11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, **MERO NEPAL** SHALL NOT BE LIABLE FOR:
– Any indirect, incidental, special, consequential, or punitive damages
– Loss of profits, data, or other intangible losses
– Damages resulting from use or inability to use the App
– Any errors or omissions in the App’s content or calculations
# 12. INDEMNIFICATION
You agree to indemnify and hold **Mero Nepal** harmless from any claims, damages, losses, or expenses arising from:
– Your use or misuse of the App
– Your violation of these Terms
– Your violation of any third-party rights
# 13. MODIFICATIONS TO TERMS
– We reserve the right to modify these Terms at any time
– Material changes will be notified through the App or via email
– Continued use of the App after changes constitutes acceptance of the modified Terms
# 14. TERMINATION
– We may terminate or suspend your access to the App at any time, with or without cause
– You may delete your account at any time through the App settings
– Upon termination, your right to use the App will cease immediately
# 15. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Nepal, without regard to its conflict of law provisions.
# 16. DISPUTE RESOLUTION
Any disputes arising from these Terms or the use of the App shall be resolved through:
– Good faith negotiations
– Mediation if negotiations fail
– Applicable courts in Nepal
# 17. ACCOUNT DELETION
## 17.1 30-Day Grace Period
– You may request account deletion through the App settings at any time
– When you request deletion, your account will be scheduled for deletion after a **30-day grace period**
– During the **30-day grace period**, you can cancel the deletion by logging into your account again
– After **30 days** without login, your account and all associated data will be permanently deleted
## 17.2 Subscription During Deletion Period
– If you have an active subscription at the time of deletion request, it will continue until the end of the current billing period
– Subscription will not be automatically renewed after the deletion period
– No refunds will be provided for the remaining subscription period during the grace period
– You can cancel your subscription separately through your app store account settings
# 18. CHAT FEATURE TERMS
## 18.1 Support Chat
– The App provides a Support Chat feature for customer assistance
– Chat messages are monitored and may be reviewed for quality assurance and support purposes
– You are responsible for the content of your chat messages
– Abusive, harassing, or inappropriate language may result in account suspension
– Chat conversations are stored securely and are subject to our Privacy Policy
## 18.2 AI-Powered Responses
– The App may use AI services to provide automated responses in chat
– AI responses are provided “as is” without guarantees of accuracy or appropriateness
– We are not liable for any consequences arising from AI-generated chat responses
– Human support agents may review or override AI responses when necessary
# 19. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
– Email: meronepalapp@gmail.com
– Website: https://meronepal.app
# 20. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
# 21. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and **Mero Nepal** regarding the use of the App.
# 22. ACKNOWLEDGMENT
By using **Mero Nepal**, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.